Last Updated: September 11, 2026
1. Introduction
CG CO.,LTD ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications or visit our website https://caugiayhotel.store (together, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.
2. Information We Collect
2.1. Information You Provide to Us
We may collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, when you contact us for support
- Account Information: Username, password (encrypted), profile information, if an app requires an account
- In-App Purchase Records: Purchase history and transaction identifiers for any in-app purchases (processed securely through the app store's payment system)
- Communication: Messages, feedback, or inquiries you send to us
2.2. Information Automatically Collected
When you use our applications, we may automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers, mobile network information
- Usage Information: Features used, screens viewed, time spent in the app, in-app actions taken
- Crash & Diagnostic Logs: Crash reports and performance data used to identify and fix technical issues
- Location Information: Approximate location based on IP address (we do not collect precise GPS location without your consent)
- Log Information: Access times, app version, referring links
2.3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to understand usage patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our applications
- Respond to your support requests and inquiries
- Send you service-related notices and, with your consent, product updates
- Analyze usage patterns and diagnose crashes to enhance app stability
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
4. Information Sharing and Disclosure
4.1. Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Advertising & Mediation Partners: To display ads within free applications (such as AdMob mediation partners)
- Hosting Services: To host our website and store application data
- Analytics Services: To analyze usage and improve our applications
- App Store Platforms: To process in-app purchases and distribute app updates
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2. Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4.3. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.4. We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their commercial purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Password hashing (passwords are never stored in plain text)
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at: cghotel1206@gmail.com
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our applications and services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you request account deletion, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this Privacy Policy
- Sending you an email notification (for significant changes)
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Terms of Service
Last Updated: September 11, 2026
1. Acceptance of Terms
By accessing or using CG CO.,LTD's website and mobile applications (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.
2. Use of Service
- The Service is provided for legitimate personal and business use related to our mobile applications
- You agree to use the Service only for lawful purposes and in accordance with these Terms
- You are responsible for maintaining the confidentiality of your account credentials, if applicable
- You agree not to use the Service to transmit any harmful, offensive, or illegal content
- You agree not to attempt to gain unauthorized access to any portion of the Service
3. In-App Purchases
- Some applications may offer optional in-app purchases, processed through the relevant app store
- Prices and availability of in-app purchases are subject to change without notice
- Refund requests for in-app purchases are subject to the policies of the app store used for the purchase
4. Payment Terms
- Payment for any paid feature is specified at the time of purchase within the app
- Payment processing is handled by secure third-party app store platforms
- Refunds, if applicable, follow the relevant app store's refund policy
5. Limitation of Liability
- The Service is provided "as is" and "as available" without warranties of any kind
- We do not guarantee that the Service will be uninterrupted, secure, or error-free
- We are not liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount you paid for the service in question
- We are not responsible for any loss of data due to user error or technical issues
6. Intellectual Property
- All content, features, and functionality of the Service are owned by CG CO.,LTD
- You may not copy, modify, distribute, or create derivative works from our content
- Our trademarks, logos, and service marks are our property
- Unauthorized use of our intellectual property is prohibited
7. User Content
- You retain ownership of any content you submit to the Service
- By submitting content, you grant us a license to use, modify, and display it
- You are responsible for ensuring you have the right to submit any content
- We reserve the right to remove any content that violates these Terms
8. Termination
We reserve the right to:
- Suspend or terminate your access to the Service at any time
- Remove or refuse to process any content
- Take legal action for violations of these Terms
You may terminate your account at any time by contacting us or using in-app account deletion features.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hanoi, Vietnam.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by:
- Posting the updated Terms on this page
- Updating the "Last Updated" date
- Sending email notifications for material changes
Your continued use of the Service after changes constitutes acceptance of the new Terms.
11. Contact Information
For questions about these Terms of Service, please contact us:
Note: This Privacy Policy and Terms of Service are effective as of the "Last Updated" date above. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these terms.
